Shipping / Pick Up

Shipping Policy/Pick UP Service

A standard postage fee of £3.99 is applicable on all orders, an estimated time of delivery is within 3-5 days from time of purchase. Items can be ordered and picked up from our store in Mitcham. Please note, confirmation of payment is required to guarantee purchase before any goods can be released. A proof of I.D is required to match the name on the order placed.

Return & Exchange Policy

If you wish to return an item(s), we will give you an exchange or refund as long as your returned items(s) are in original condition. Please note all item(s) are to be delivered in its original packaging and labels are in good condition and the item(s) can be resold at full price. Please note, refund is at the discretion of Aileens Cards of Hallmark. Kindly note refunds are available for a period of 1 day only from receipt of item(s).